Frequently Asked Questions

How to Choose a Watch?
Choosing a watch depends on your style, preferences, and purpose. Consider the material, size, and features to find the perfect match.

What Warranties Are Offered?
We provide warranties on all our watches. Typically, warranties cover manufacturing defects and offer free repairs within a specified period.

How to Care for My Watch?
To ensure your watch lasts long, regularly clean it from dirt and dust. Avoid contact with water and store it in a protective case.

What to Do If My Watch Isn’t Working?
If your watch isn’t working, check the battery first. If the issue isn’t with the battery, contact our service center for diagnosis and repair.

Are Your Watches Water-Resistant?
Yes, many of our watches are designed to be water-resistant. Be sure to check the specifications for the water resistance rating of each model.

How Can I Track My Order?
After placing your order, you will receive a confirmation email with tracking information. You can use this information to monitor your order's status.

Do You Offer International Shipping?
Yes, we offer international shipping! Please check our shipping policy for more details on rates and delivery times.

Can I Return or Exchange My Watch?
Yes, we have a return and exchange policy. If you are not satisfied with your purchase, you can return it within a specified period for a full refund or exchange.

What Payment Methods Do You Accept?
We accept various payment methods, including credit cards, PayPal, and other secure payment options. Check our payment page for a complete list.

How Often Should I Service My Watch?
We recommend servicing your watch every 3 to 5 years, depending on usage. Regular maintenance helps ensure optimal performance and longevity.